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ach operations specialist

Job Summary

 The ACH/Operations Specialist is responsible for processing ACH transactions across multiple banking platforms in accordance with Nacha Operating Rules and Guidelines. This role supports the full cycle of ACH operations, including maintaining ACH general ledger accounts, processing returns, handling Notifications of Change (NOCs), implementing ACH Risk Renewal procedures, and conducting detailed research. The position is based onsite at the Bank’s corporate headquarters in Fort Lauderdale, Florida. 

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Essential Duties & Responsibilities:

  • Process incoming ACH returns, NOCs, and update originator files accordingly
  • Monitor outgoing origination files to detect and prevent potential fraud
  • Reconcile ACH general ledger and checking accounts using PEP+
  • Implement ACH Risk Renewal procedures and monitor customer limits
  • Assist with ACH-related inquiries and provide support to ACH Originators
  • Maintain compliance with Nacha rules and ensure timely processing of returns and NOCs
  • Update Fedline with ACH Originator contact details for reports and notifications
  • Research ACH exceptions and resolve posting or processing issues
  • Monitor system alerts and follow up on recurring customer violations of Nacha rules
  • Assist with POA requests and special projects as assigned

Minimum Requirements:

  • Minimum of 2 years’ experience in banking operations or ACH processing
  • Strong understanding of Nacha Operating Rules and ACH systems
  • Proficient in Microsoft Excel and general banking systems (PEP+ preferred)
  • Strong analytical, organizational, and problem-solving skills
  • Excellent written and verbal communication abilities
  • Ability to work independently, prioritize tasks, and meet deadlines

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