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Wire Transfer Specialist

Job Summary

*This is a temporary position* 


We are seeking an experienced Wire Transfer Specialist to support the Bank's domestic and international wire transfer operations. This position is responsible for processing, reviewing, investigating, and reconciling wire transactions while ensuring compliance with Bank policies, regulatory requirements, BSA/AML, and OFAC requirements.


The ideal candidate will have hands-on experience with domestic and international wires, wire recalls and returns, wire investigations, foreign currency transactions, OFAC review, daily wire reconciliation and balancing, and customer or branch wire support.


This individual will help maintain strong operational controls designed to protect the Bank and its customers from financial losses while providing timely and professional service to internal and external customers.

Apply now

Essential Duties & Responsibilities:

  • Process domestic and international incoming and outgoing wire transfers in accordance with Bank policies and procedures. 
  • Process wire recalls, returns, and investigations within established service timeframes to minimize customer impact and financial risk. 
  • Track recalls, returns, and investigations and maintain accurate logs, records, and supporting documentation. 
  • Process and approve foreign currency outgoing wire transfers in accordance with established procedures and approval requirements. 
  • Review wire transfers for OFAC hits prior to processing and follow applicable escalation procedures. 
  • Ensure wire activity complies with applicable regulatory requirements, Bank policies, BSA/AML requirements, and OFAC regulations. 
  • Follow established wire controls and procedures designed to minimize losses to the Bank and its customers. 
  • Investigate, resolve, and close applicable Consumer International Dodd-Frank transactions and error-resolution matters. 
  • Complete legal research requests, including subpoenas and other requests for wire-related information, within required timeframes. 
  • Reconcile incoming and outgoing wires on a daily basis. 
  • Balance incoming and outgoing wire activity and perform next-day verification of wire transactions. 
  • Research and resolve discrepancies identified through wire reconciliations and balancing processes. 
  • Assist customers and branch personnel with wire instructions, transaction inquiries, and wire-related issues. 
  • Research wire transaction requests and other inquiries received from branches and customers. 
  • Maintain organized wire files, logs, records, and supporting documentation. 
  • Identify suspicious activity and follow established Bank procedures for reporting potential suspicious transactions. 
  • Complete required BSA, AML, OFAC, and other regulatory training. 
  • Perform additional reconciliations, research, and departmental projects as assigned. 
  • Maintain strong relationships with internal departments, branches, customers, and other professional contacts. 
  • Provide excellent customer service while maintaining appropriate operational controls and regulatory requirements.

Minimum Requirements:

  • 2+ years of hands-on wire transfer or funds transfer experience within a bank or financial institution. 
  • Experience processing both domestic and international wire transfers. 
  • Hands-on experience processing wire recalls, returns, and investigations. 
  • Experience with foreign currency outgoing wire transfers strongly preferred. 
  • Experience reviewing wire transactions for OFAC hits. 
  • Strong knowledge of BSA/AML and OFAC requirements related to wire transfers. 
  • Experience performing daily wire reconciliations, balancing, and next-day verification. 
  • Experience researching and resolving wire discrepancies and transaction errors. 
  • Experience assisting branches and customers with wire instructions and transaction inquiries. 
  • Experience with Dodd-Frank international consumer transaction error resolution preferred. 
  • Experience responding to subpoenas or other legal research requests related to banking transactions preferred. 
  • Strong understanding of wire transfer procedures, controls, and operational risk. 
  • Excellent customer service and communication skills. 
  • Strong problem-solving and analytical abilities. 
  • Highly organized with strong attention to detail and follow-through. 
  • Ability to manage multiple transactions, investigations, and deadlines simultaneously. 
  • Strong sense of ownership and accountability. 
  • Ability to work collaboratively with branches, Operations, Compliance, Legal, and other internal teams. 
  • Proficiency with Microsoft Office and banking/wire processing systems.

Apply Now

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