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Loan Operations Specialist

Job Summary

We are seeking a detail-oriented Loan Operations Specialist to support the Bank’s loan operations function with a primary focus on loan repricing, transaction accuracy, quality control, and regulatory compliance.

The ideal candidate will have banking or financial services experience and a strong understanding of loan administration and servicing processes. This position requires someone who is highly detail-oriented and able to identify errors before they impact customers or the Bank.

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Essential Duties & Responsibilities:

  • Process loan repricing transactions accurately and within established timeframes. 
  • Review loan documentation and system information to ensure interest rates are adjusted according to approved loan terms and conditions. 
  • Calculate and apply appropriate interest rate changes based on loan agreements. 
  • Review loan transactions and system updates for accuracy and completeness. 
  • Perform quality control reviews of loan operations activities. 
  • Identify and correct errors, discrepancies, and exceptions before they impact customers or the Bank. 
  • Verify that loan transactions are processed in accordance with established policies, procedures, and internal controls. 
  • Ensure loan repricing activities comply with applicable Bank policies, procedures, and regulatory requirements. 
  • Research and resolve discrepancies related to loan rates, transactions, and account information. 
  • Maintain accurate documentation and records related to loan operations activities. 
  • Communicate with internal departments as needed to research and resolve loan-related issues. 
  • Escalate exceptions or potential compliance issues to appropriate management. 
  • Assist with audits, reviews, and other quality control initiatives as needed. 
  • Support process improvements designed to increase accuracy and efficiency within Loan Operations. 
  • Perform additional duties and special projects as assigned.

MINIMUM REQUIREMENTS:

  • 2+ years of banking, loan operations, loan servicing, or financial services experience preferred. 
  • Previous experience with loan repricing or interest rate adjustments strongly preferred. 
  • Understanding of commercial and/or consumer loan documentation and servicing processes. 
  • Strong attention to detail and commitment to accuracy. 
  • Experience performing quality control, transaction review, or audit-related functions. 
  • Ability to identify discrepancies and investigate issues to determine appropriate resolution. 
  • Strong analytical and problem-solving skills. 
  • Ability to interpret loan terms and apply them accurately within banking systems. 
  • Knowledge of banking policies, procedures, internal controls, and regulatory requirements. 
  • Strong organizational and time-management skills. 
  • Ability to work independently while collaborating effectively with other departments. 
  • Experience with a core banking or loan servicing system preferred. 
  • Bachelor's degree in Finance, Accounting, Business, or a related field preferred.

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