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TELLER

Job Summary

MUST BE BILINGUAL ENGLISH & SPANISH 

We are searching for an organized, attentive bank teller to provide exceptional service to our customers that can open and close accounts, handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals. The bank teller will respond to customer requests and inquiries, make recommendations about bank products and services, maintain and balance cash supplies, and keep track of bank records and financial information.

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Essential Duties & Responsibilities:

  • Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
  • Informing customers about bank products and services.
  • Open and close accounts.
  • Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
  • Maintaining and balancing cash drawers and reconciling discrepancies.
  • Packaging cash and rolling coins to be stored in drawers or the bank vault.
  • Keeping a clean, organized work area and a professional appearance.
  • Handling currency, transactions, and confidential information in a responsible manner.
  • Using software to track bank information and generate reports.
  • Following all bank financial and security regulations and procedures.

Minimum Requirements:

  • Must be fluent in English and Spanish
  • Must have experience in opening accounts
  • Must have current or previous experience in banking
  • Strong cash handling skills and basic math abilities
  • Knowledge of bank products and services
  • Excellent customer relationship management skills
  • Ability to upsell and cross-sell bank products to customers
  • Proficient in using computer systems and banking software

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